DISTANCE SALES AGREEMENT

Last Updated: 01.01.2026

ARTICLE 1: PARTIES

1.1. SELLER:

  • Company Name: NALA Tekstil Sanayi ve Ticaret Ltd. Şti.
  • Address: Büyük Hanlı B Blok No:3/B D:2 Beşiktaş / Istanbul
  • Telephone: 0505 212 90 90
  • E-mail: info@nalaactivewear.com

1.2. BUYER (CONSUMER):

  • Full Name / Title: [PARTY 2 NAME / TITLE]
  • Address: [ADDRESS]
  • Telephone: [TELEPHONE]
  • E-mail: [E-MAIL]
  • The Buyer’s details shall be provided through the information entered on the website during membership registration and payment.

ARTICLE 2: SUBJECT MATTER AND SCOPE

The subject matter of this Agreement is the determination of the rights and obligations of the parties, in accordance with the provisions of Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts, in relation to the sale and delivery of the product ordered electronically by the Buyer via the Seller’s website, the characteristics and sale price of which are specified on the website at the time of ordering.

ARTICLE 3: PRODUCT, PRICE AND PAYMENT INFORMATION

3.1.

The type, kind, quantity, brand/model, colour and total sale price including all taxes of the goods subject to this Agreement shall be based on the website data and order summary available at the time the Buyer confirms the order. Due to product variety and price updates on the website, no fixed amount is stated in this Agreement; the applicable amount shall be the total price generated by the system as of the moment the order is confirmed and acknowledged by the Buyer through the Preliminary Information Form.

3.2.

Method of Payment: [CREDIT CARD / BANK TRANSFER / OTHER]

3.3.

Total Order Amount: [... TL]
(The dynamic amount applicable at the time of ordering shall prevail.)

In transactions made by credit card, the Seller reserves the right, pursuant to Law No. 5464 and the relevant legislation, to ensure transaction security, to use verification methods such as 3D Secure, and to request identity verification for suspicious transactions. The Buyer shall be personally liable for any unlawful use arising from the use of another person’s credit card or from the security of card information.

ARTICLE 4: GENERAL PROVISIONS

4.1.

The Buyer declares that they have read and been informed of the basic characteristics of the product subject to the Agreement, the sale price, method of payment and delivery information stated on the website, and that they have given the necessary confirmation electronically.

4.2.

Provided that the legal period of 30 days is not exceeded, the product subject to the Agreement shall be delivered to the Buyer or to the person/organisation at the address indicated by the Buyer within the period specified in the preliminary information on the website, depending on the distance of the Buyer’s place of residence for each product.

ARTICLE 5: DELIVERY AND INSPECTION OBLIGATION

5.1.

The Buyer is obliged to inspect the goods at the time of delivery and, if any courier-related damage is observed on the goods (such as dents, breakage, torn packaging, etc.), to have an official report issued by the courier representative. If the goods are accepted without such a report and it is later alleged that they were damaged, it shall be presumed that delivery was made without defect, and the burden of proof shall pass to the Buyer.

5.2.

Delivery shall be evidenced by the delivery record issued by the courier company and signed/approved by the Buyer (or by a person authorised by the Buyer). The courier company’s delivery records shall constitute conclusive evidence that delivery has been made.

ARTICLE 6: RIGHT OF WITHDRAWAL

6.1.

In distance sales agreements concerning the sale of goods, the Buyer shall have the right to withdraw from the Agreement within 14 (fourteen) days from the date of receipt of the goods, without assuming any legal or penal liability and without stating any reason, by rejecting the goods.

6.2.

In order to exercise the right of withdrawal, the Seller must be notified in writing within this period by legally acceptable means (registered mail with return receipt, fax or e-mail). Verbal notifications or implied return attempts shall not be deemed a valid notice of withdrawal.

ARTICLE 7: RETURN PROCEDURE AND REFUND (PROVISION IN FAVOUR OF THE SELLER)

7.1. Return Shipment

If the right of withdrawal is exercised, the Buyer must return the goods to the Seller or to the courier company authorised by the Seller no later than 14 (fourteen) days from the date on which the notice of withdrawal is directed to the Seller.

7.2. Invoice and Documentation Procedure

In order for the return process to be carried out in compliance with Tax Procedure Law No. 213 and the relevant communiqués, the Buyer is required to complete and sign in full the “return section” located at the bottom of the invoice sent to them and send it to the Seller together with the product. If the invoice (or the completed return section copy) is not sent, the return process may be suspended until the documents are completed, as the legal accounting obligations cannot otherwise be fulfilled.

7.3. Timing of Refund

The Seller is obliged to refund the product price and, where applicable, the delivery costs to the Buyer no later than 14 days from the date on which the notice of withdrawal reaches the Seller. However, pursuant to the Regulation on Distance Contracts and the case law of the Court of Cassation, the Seller reserves the right to withhold the refund until the goods are physically delivered back to the Seller. The refund shall be processed, provided that the legal 14-day period is not exceeded, following the physical receipt of the returned product at the Seller’s address, the Seller’s inspection for damage and deficiencies (including whether the product has been used beyond ordinary inspection), and the completion of the return invoice procedures. The Seller shall not be held liable for any periods during which the goods have not yet reached the Seller.

7.4.

If the value of the returned product decreases due to the Buyer’s fault, or if return becomes impossible, the Buyer shall be liable to compensate the Seller for the loss in proportion to the Buyer’s fault.

7.5.

If the Buyer regularly purchases and returns products, or acts in bad faith with the intention of causing the Seller loss, the Seller may cancel the order.

ARTICLE 8: RESOLUTION OF DISPUTES

In disputes arising from the implementation of this Agreement, the Consumer Arbitration Committees and Consumer Courts located in the place where the Buyer purchased the goods or where the Buyer resides shall have jurisdiction, up to the monetary limits announced by the Ministry of Trade.

SELLER: NALA Tekstil Sanayi ve Ticaret Ltd. Şti.

BUYER: [PARTY 2 NAME / TITLE]

DATE: 10.01.2026

(This Agreement has been read, accepted and confirmed electronically by the Buyer.)